About Us
Our team are committed to having a positive, life-changing impact on our clients through their work.
We are fully aware that clients seek the advice and guidance of a solicitor or financial advisor at significant milestones in their lives, be that:
- a home move or residential investment
- the breakdown of a relationship or issues around children and finance
- the loss of a loved one
- planning for your future, be they retirement plans or the creation of your will
- for support with your commercial interests
Our experts will support you through these events, getting to know you, understanding the matter which you need our support with and providing you with specialist advice and bespoke solutions.
Before we get to know you, we believe it’s important that you spend some time to get to know us. After all, we only work with people we trust and we think it’s important you do the same:
- Our purpose as a business is to change the lives of our clients, colleagues, and community for the better through expert legal and financial advice
- Being specialists in specific areas of legal work you can be confident that you are working with knowledgeable people
- We are a people-focused business which values integrity, quality, simplicity, and collaboration in everything we do
- We are proud to say we are not all things to all people, which is why we are selective with clients we work with as we want to ensure we can deliver the service you expect
- You will be dealing with business people not just legal and financial professionals, which means we will aim to keep things simple and straightforward for you at all times
- And finally, we are here to help you
Speak to our experts
For a FREE initial consultation with one of our experts, simply complete the form on this page, call 01244 356 789 or email info@cullimoredutton.co.uk.
General FAQs
All the services we offer are detailed by department in the “Clients” section of this website.
We believe that by offering pensions and investment advice alongside our legal services provides our clients with a better service.
The legal services we offer are intrinsically linked to our financial services, be they divorce and pensions, or inheritance and investments. We truly believe that offering this range of services enable us to be a one stop shop for our clients personal and financial requirements.
No, we offer a free initial consultation to all our new clients; across all our departments, this will likely be via a phone or video call. During this consultation we will establish what it is you need our help and advice with and if we are able to support you. You will get an insight into our business and an idea of costs which will help you decide if you wish to instruct us.
Some of our services are offered with a fixed fee, others are charged on a time served basis dependant on what it is you need our support with. We will always provide you with an estimate on costs before we start any work and will keep you updated on costs as your matter progresses.
For further information on our fees visit the Pricing section of this website.
Our teams and services are regularly assessed and regulated by the following bodies:
Our legal services are authorised and regulated by the Solicitors Regulation Authority (SRA) Registered No. 623715. You can review our SRA verification by clicking on the SRA logo on our home page. Our financial services are authorised and regulated by the Financial Conduct Authority (Registered No. 726090).
In addition, we are Lexcel accredited for our “Excellence in legal practice management and client care.” Lexcel is the Law Society’s legal practice quality mark for client care, compliance & practice management.
We are also the only LawNet approved firm locally, accredited for our commitment to delivering excellent service, based on a real understanding of what clients want. Being awarded Lexcel demonstrates our commitment to the highest standards of client care and excellence in the services we offer.
There is also an array of client quotes displayed across our website and we have online reviews available to view on Google.
Our offices are just a couple of minutes’ walk from Chester City Centre. Our address is 27 Newgate Street, Chester CH1 1DE
We are not able to offer client parking, however there are several car parks within a couple of minutes walk of our offices.
In certain circumstances we may be able to offer an off-site visit, if you require such an appointment you will need to discuss this with a member of our team.
You can make an enquiry by completing this form and one of our team will contact you. You can also call our team on 01244 356 789 or email info@cullimoredutton.co.uk.
If you are unsure of which department you require, simply make a general enquiry briefly detailing what it is you need support with and one of our team will contact you.
You can make an enquiry by completing our form, by calling our team on 01244 356 789 or by emailing info@cullimoredutton.co.uk.
Before we can act for you, we need to confirm your identity as part of our anti-money laundering procedures, this is the same for all conveyancers.
To do this we require two forms of ID, one from each of list A and B below:
LIST A: PHOTOGRAPHIC ID
- Valid, signed full passport
- Valid UK or EEA photo-card driving licence
- Valid HM Forces identity card with photo
- Firearm and shotgun certificate
LIST B: CURRENT ADDRESS
- Valid UK driving licence (if not used from List A)
- Utility bill less than 3 months old
- Council tax bill for the current year
- Council rent book showing the rent paid for the last 3 months
- Mortgage statement issued for the full last year
- Bank/building society statement less than 3 months old
We are committed to providing a high-quality legal service.
We acknowledge that we may not always get it right so if something has gone wrong, including any issues you have regarding a bill or bills that we have sent you, we need you to tell us.
If you wish to make a complaint, please visit the complaints section of this website.